Effective Date: December 2025
Introduction
Roswell Medical Clinic (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how information is collected, used, and safeguarded when you interact with our website.
This policy applies only to information collected through our website.
For your clinical HIPAA rights related to in-person care, please refer to our HIPAA Notice of Privacy Practices available at our clinic.
Information We Collect
A. Information You Provide to Us
We may collect basic contact information when you:
- Call our clinic
- Email us
- Request information
- Communicate with us through linked social platforms
This may include:
- Name
- Phone number
- General message content
We do not collect medical histories or health records through our website.
B. Information Automatically Collected
Our website may automatically collect non-identifying technical data:
- IP address
- Browser type
- Device type
- Pages viewed
- Time and date of visits
This data is used only for security, performance, and analytics.
Protected Health Information (PHI)
Roswell Medical Clinic follows all HIPAA regulations.
We do not collect PHI through this website.
PHI is only collected:
- During in-person visits
- Through approved medical intake methods
- Through secure, authorized channels
- Through phone conversations with clinic staff
If you voluntarily send health information via email, we handle it under HIPAA standards; however, email is not a secure method for sensitive medical details.
How We Use Information
We may use collected information to:
- Respond to your questions or requests
- Provide information about our services
- Improve website security and performance
- Maintain internal analytics
- Meet legal or regulatory requirements
We never sell or share your information for advertising.
How We Protect Information
We use administrative, technical, and physical safeguards to protect information, including:
- Secure servers
- Access controls
- Monitoring and logging
- HIPAA-compliant handling of PHI
Although no method is 100% secure, we follow industry-standard and HIPAA-aligned practices.
Cookies and Tracking Technologies
Our website may use:
- Basic cookies
- Security logs
- Performance analytics
We do not use behavioral tracking or ad-targeting pixels.
You may disable cookies through your browser settings.
Information Sharing
We may share non-PHI information:
- With website hosting providers
- With IT/security vendors
- When required by law
PHI is only shared according to HIPAA regulations and only with your authorization or as legally required.
We do not sell or trade any information.
Third-Party Links
Our website may link to third-party websites such as:
- TikTok
- External medical resources
We are not responsible for third-party privacy practices or content.
Your Rights
You have the right to:
- Request access to your medical information
- Request corrections
- Request restrictions
- Obtain a copy of our HIPAA Notice of Privacy Practices
To exercise these rights, contact our clinic directly.
Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be reflected with a new “Effective Date” at the top of this page.
Contact Information
If you have questions about this Privacy Policy or need assistance, contact:
Roswell Medical Clinic
111 W. Hobbs St.
Roswell, NM 88203
Phone: 575-623-3311
Email: roswellmedicalclinic1@outlook.com